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Tuesday, December 18, 2007

Cannot Install IE7 Error Message

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Unable to Install Internet Explorer 7 on Windows


This is the error message shown by Internet Explorer 7 at the time of installation.

Problem:
If you are trying to install the IE7 on Windows XP with Service Pack 2 or Service Pack 3 RC or in other versions of Windows. In the installation process you will see that it passes the WGA check, but the installation fails at the end and the error message like below image will appear. This problem may occur in other version of windows, because the reason is specific.
Error Message
Error Message
The following error message will appear:

Internet Explorer 7 could not be installed. You must restart your system to confirm that any changes to your system are undone.
After you restart, you will see the "Internet Explorer Troubleshooting" shortcut on your desktop.

If you will open it then it will link to the Knowledge Base(KB) artice 917925. In that article, the following two causes are mentioned:
• Permissions for one or more registry subkeys or for files on the computer are restricted in a way that prevents the update of those registry subkeys or computer files. A failure to update a registry key or a computer file may cause the Setup program to fail.
• Something has caused the computer not to trust the Internet Explorer 7 installation package.

But the reasons and troubleshooting methods mentioned here correct but not sufficient to this type of problems. Read following paragraph to find out the actual cause.

Actual Cause:
1- If you are using a pirated version of Windows that does not pass Windows Genuine Advantage test.
2- If you product ID is invalid for installing fo internet Explorer 7 installation.
3- Sometimes it may pass WGA test but will fail to install
4- If you have Windows XP with Service Pack 3 RC is installed.
5- This is because the version of IE7 you are using is released before 4th October 2007.
Actual Successful install message
Actual Successful install message
Solution:
Don't worry download and install the latest version of Internet Explorer 7 from microsoft.com or use the version of Internet Explorer 7 released after 4th October 2007. The size of that downloaded file is 14.7 MB as compared to 14.8 MB that released before 4th October 2007. And there will be no problem at the time of install.


Applies To: All versions of Microsoft Windows where you can install the Internet Explorer 7.

Download IE7 for Windows XP SP2 or SP3 NOW. Or go to IE7 download page.

Troubleshoot Article By: bcdalai

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References:
http://bcdalai.blogspot.com/2008/03/internet-explorer-8.html
http://bcdalai.blogspot.com/2010/01/windows-command-guide-2010.html

12 comments:

ifanatic said...

Brilliant!
Spot on!

I am in the process of testing Windows XP SP3 and encountered this problem.

After downloading the latest installer I successfully installed IE7

Cheers

Anonymous said...

Thanx a lot..for this help..i really needed this link for ie7 download for win xp sp3..thanx once again..Cheers

CorbinB2 said...

My problem happened with an old install file I had on CD, BUT also when I tried to install via Windows Update which I tried first.

The manual install of the latest file download from Microsoft fixed the problem. Thanks for the post!

Anonymous said...

ColdFusion,

It worked for me as well. Thanks alot saved my time.

Anonymous said...

helo, I'm Tamas Feher from Hungary. Sorrowfully your advice is only good for anglo-saxon people.

The "rest-of-the-world" language versions of IE7 have not seen a newer build/edition since September 2007 and will refuse to install on Windows XP SP3 no matter what you do. Even if you go to Windows Update or Microsoft Update you get the old version.

We have dozens of computers which have been installed with "Windows XP Professional Hungarian with integrated SP3" operating system, which is available from the MSDN site. They are totally unable to get IE7 and Microsoft doesn't care a damn about our protests.

bcdalai said...

Reply to: the user from Hungary:
Download ie7 (Hungarian version)
http://www.microsoft.com/downloads/details.aspx?displaylang=hu&FamilyID=9ae91ebe-3385-447c-8a30-081805b2f90b

Direct Link of IE7 (Hungarian version):
http://download.microsoft.com/download/7/2/c/72c09e25-5635-43f9-9f62-56a8f87c58a5/IE7-WindowsXP-x86-hun.exe
and then tell me any problem...

From:
bcdalai

Anonymous said...

I also had a problem with installing IE7 and permissions. Went to Microsoft's site and did all the troubleshooting -which did not work. I think the problem was with Norton Internet Security which I disabled (it said it was disabled)
Your download of IE7 worked like a charm, thank you so much!

Bruce said...

I also have a problem installing IE7. I have follwed all of the instructions in Microsoft's Tropubleshooter. Nothing has worked. I emailed Microsoft Support for a solution and they tell me to call them, for a fee. Nuts! I believe I have downloaded the current version, IE7-WindowsXP-x86-enu.exe which is dated March 25, 2009 and is 14.7 MB. I run it, and I still get same error that it did not install correctly and the system need to be restarted to remove the install. Now, what can I do?

bcdalai said...

Reply to Mr. Bruce's Problem:
Hello Mr. Bruce, you didn't mention your system configuration i.e. Operating System, other softwares installed etc. If you have downloaded the IE7 on the March 25 2009, then it has no problem but your system has some problem so please provide the details of the errors of send screenshots of the error messages to me at: bcdalai2020@gmail.com. so that i'll try to solve this problem.

bcdalai
http://bcdalai.blogspot.com/

Anonymous said...

thanx a lot Finally solved the problem
such a simple and useful advice
and definitely far more worth than the useless junk info on MS website

vitamin b12 said...

I have also such seen such error wile installing the internet Explorer 7. Thanks for sharing such a nice post. This post has helped me in installing the application.

Anonymous said...

installer error ie 8 windows xp sp2 again..........problem.